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Over 1,500 products , trusted by 30,000 customers with 5 star reviews

FAQ's

FAQ's

Have questions? We’ve got you covered. Explore our frequently asked questions to learn more about ordering, shipping, payments, and our organic product standards.

Placing an order is simple. Browse our products, select the item you wish to purchase, choose the required quantity, and add it to your cart. Once you are ready, proceed to checkout, enter your delivery details, and complete the payment to confirm your order.

No, creating an account is not mandatory. You can place an order as a guest. However, registering an account helps you track orders, view order history, and enjoy a faster checkout experience in the future.

We accept multiple secure payment options including:

  • Credit & Debit Cards
  • UPI
  • Net Banking
  • Wallets

All transactions are processed through trusted and secure payment gateways.

Yes, we source high-quality, authentic, and carefully selected products. Each product goes through quality checks to ensure purity, safety, and compliance with applicable standards.

Orders are usually processed within 24–48 hours. Delivery typically takes 3–7 business days, depending on your location. You will receive tracking details once your order is shipped.

Cash on Delivery availability depends on your location and order value. If COD is available for your address, it will appear as an option during checkout.

Delivery charges, if applicable, are calculated automatically at checkout based on your location and order value. We may offer free shipping on select orders or during special promotions.

Orders can be cancelled or modified only before they are shipped. Please contact our customer support team as soon as possible for assistance.

We accept returns only for damaged, defective, or incorrect items. The product must be unused and reported within the specified return window. Please refer to our Returns Policy page for complete details.

If you receive a damaged or incorrect item, please contact us immediately with order details and clear images of the product. Our support team will assist you with a replacement or refund as per policy.

Our products are made using carefully sourced ingredients and are intended for general wellness. However, we recommend consulting a healthcare professional before use, especially if you are pregnant, nursing, or have a medical condition.

You can reach our customer support team through the Contact Us page or by email. We aim to respond to all queries within 24–48 business hours.